Warranty Information
Two-Year Replacement Warranty
Built to last.
Backed for two years.
We're committed to delivering high-quality, durable cameras. Every CAM Pro device comes with a two-year replacement warranty, so you can record with confidence.
2 Years
From date of purchase
Free
Replacement unit
Free
Shipping both ways
Your coverage
What's covered & what's not
✓ Covered
Replacement coverage
If your CAM Pro has a defect in materials or workmanship within two years of purchase, we'll provide a free replacement.
Free shipping
We cover the cost of returning the defective product and sending your replacement.
✕ Not covered
Accidental damage
Damage caused by misuse, drops, liquid exposure or unauthorised repairs.
Normal wear and tear
Standard wear resulting from regular use.
External factors
Damage from natural disasters, power surges or other external incidents.
Make a claim
How to make a warranty claim
01
Contact support
Email support@thecampov.com with your order number, a description of the issue, and photos or videos if available.
02
Return process
Our team guides you through the return, including shipping instructions and any documents needed.
03
Replacement
Once we receive and inspect the product, we process your replacement and ship it promptly.
Questions about your warranty?
Our support team is here to help at support@thecampov.com. Thank you for choosing CAM Pro, engineered for reliability, built for performance.