CAM POV PRO 1
Frequently Asked Questions (FAQs)
CAM POV PRO — Frequently Asked Questions
1. What is CAM POV PRO?
CAM POV PRO is a compact, high-performance hands-free camera designed to capture life from your point of view. With 4K video recording, a wide-angle lens, electronic image stabilisation, and magnetic mounting, it makes hands-free recording simple and convenient.
2. What video resolution does CAM POV PRO support?
CAM POV PRO supports up to 4K Ultra HD recording at 30FPS, delivering sharp and detailed footage. Lower-resolution recording options are also available when you need longer recording times.
3. How long does the battery last?
CAM POV PRO provides up to 180 minutes of recording time on a single charge, depending on recording settings and usage conditions.
4. Does CAM POV PRO record audio?
Yes. CAM POV PRO features built-in audio recording, allowing you to capture sound together with your video footage.
5. Does CAM POV PRO support fast charging?
Yes. CAM POV PRO supports fast charging, allowing the camera to recharge in approximately 30 minutes under suitable charging conditions.
6. How much storage does CAM POV PRO support?
CAM POV PRO supports microSD cards up to 256GB, giving you plenty of storage for high-resolution videos and everyday recordings.
7. Does CAM POV PRO have night vision?
Yes. CAM POV PRO features enhanced low-light and night-recording capabilities, helping you capture footage in darker environments.
8. How does the magnetic mounting system work?
CAM POV PRO uses a magnetic mounting system that allows the camera to be attached easily to compatible clips, mounts, clothing, and other suitable surfaces.
This makes it convenient for hands-free recording, travel, cycling, riding, and everyday use.
9. Is CAM POV PRO waterproof?
CAM POV PRO can be used for outdoor activities with its protective waterproof case. For water-based activities, always ensure the protective case is correctly installed and securely sealed before use.
10. Can I use CAM POV PRO for live streaming?
CAM POV PRO supports Wi-Fi connectivity and compatible mobile-app features for transferring and managing your recordings. Live-streaming availability may depend on the compatible app and platform.
11. Does CAM POV PRO have image stabilisation?
Yes. CAM POV PRO features electronic image stabilisation (EIS) to help reduce camera shake and produce smoother footage while moving.
What's Included
12. What comes with the CAM POV PRO Camera?
The standard CAM POV PRO package includes:
- 1 × CAM POV PRO Camera
- 1 × Swivel Back Clip
- 1 × Magnetic Lanyard
- 1 × USB-C Charging Cable
- 1 × User Manual
- 1 × Warranty Information
13. What comes with the CAM POV PRO Accessories?
The accessory package includes:
- Helmet Mount
- Frame
- Mounting Base
- Waterproof Case
- Side Stand
- Handlebar Mount
Accessories may vary depending on the product bundle selected at checkout.
Connectivity & Recording
14. How do I transfer videos to my phone?
CAM POV PRO can connect via Wi-Fi and the compatible mobile app, allowing you to transfer and manage your recordings on your smartphone.
You can then edit, save, and share your footage with ease.
15. Can I use CAM POV PRO while charging?
Yes. CAM POV PRO supports recording while charging, making it possible to continue recording during longer sessions when connected to a suitable power source.
Warranty & Support
16. What is the warranty period?
CAM POV PRO includes a 2-year limited warranty covering eligible manufacturing defects and hardware issues, subject to the applicable warranty terms.
17. How can I contact customer support?
For assistance with your order or CAM POV PRO product, contact our support team:
Email: support@campro.com
Our support team is available Monday–Friday, 9:00 AM–5:00 PM GMT.
Shipping & Orders
18. Where do you ship?
CAM POV PRO ships to many destinations worldwide, including the United States, United Kingdom, Canada, Australia, Europe, UAE, Qatar, Japan, New Zealand, and other supported locations.
Available destinations may vary based on shipping availability at the time of purchase.
19. Do I have to pay customs or import duties?
Customs duties, import taxes, and other charges can vary depending on the destination country and local regulations. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.
20. Can I track my order?
Yes. Once your order has been shipped, you will receive a shipping confirmation and tracking number by email, allowing you to monitor your delivery.
21. Do you offer free shipping?
Free shipping may be available on eligible orders and destinations. Please check the shipping information displayed at checkout for the current shipping options available for your location.
22. Can I change or cancel my order after placing it?
If your order has not yet been processed or shipped, you may contact us to request a change or cancellation.
Please email support@campro.com as soon as possible. Once an order has been processed or shipped, changes or cancellations may no longer be possible.
Returns & Refunds
23. What is your return policy?
CAM POV PRO offers a 30-day return period for eligible purchases.
To qualify, the product must generally be returned in unused, original condition with its original packaging and accessories. Please review our complete Return & Refund Policy for full details.
24. What if my CAM POV PRO arrives damaged or defective?
If your product arrives damaged, defective, or incorrect, please contact us as soon as possible at:
Include your order number and clear photos or videos showing the issue. Our support team will review your case and help arrange an appropriate replacement, repair, or refund where applicable.
CAM POV PRO
Capture More. Carry Less. Stay in the Moment.
CAM POV PRO — Your View. Your Adventure. Your Story.