Returns
RETURN & REFUND POLICY
At CAM POV PRO, customer satisfaction is important to us. We want you to shop with confidence, which is why we offer a straightforward return process for eligible purchases.
30-Day Return Period
You have 30 days from the date of delivery to request a return.
Return Eligibility
To be eligible for a return, your item must:
- Be unused and in new condition
- Be returned in its original packaging
- Include all original accessories and components
- Include valid proof of purchase, such as your order confirmation or receipt
How to Start a Return
To initiate a return, please contact our support team at:
Please include your order number and the reason for your return. Our team will provide instructions for the next steps.
Return Shipping
- Customers are responsible for applicable return shipping costs unless the item is defective, damaged, or incorrect due to our error.
- Original shipping charges are generally non-refundable.
- We recommend using a trackable shipping service when returning your product.
Refund Process
Once your returned item has been received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.
Non-Returnable Items
Returns may not be accepted for:
- Products showing signs of use, misuse, or damage
- Items returned without their original packaging or accessories
- Products that are not returned in their original condition
- Any items specifically marked as final sale, where permitted by applicable law
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support@campro.com so we can help resolve the issue.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Email: support@campro.com
Thank you for choosing CAM POV PRO. We appreciate your trust and are committed to providing you with a reliable and smooth shopping experience.
⚠️ Important: Make sure support@campro.com is your real working business email before publishing this policy.